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1 stars
Welcome to The Parker - A SHAME !
July 28, 2007There is only one word to describe « Welcome to The Parker » : SHAME.
This show displays the most unprofessional staff (at every level) you could find in a “so called” luxury hotel/resort….
Furthermore, this staff is so arrogant – the opposite of luxury hospitality !
Where are the discretion, tact, style, good manners, impeccable education, etiquette and spontaneous efficacy from a the staff of a 5 star hotel ?
Everything seems so cheap and disorganized in that hotel that I am wondering if this show was not initially sponsored/created by a competitor to ruin the image of this hotel.
The GM, Samir, probably a self-made-man (according to his bigheaded speech) – Obviously, without the academic background, style and knowledge to fit this position.
This lack of knowledge makes him say stupid things like “before the guest was always right, now, it is different”.
Does that mean that it is a privilege for guests to be so lucky to stay in that hotel ?
Come on, Mister GM, show some respect for your guests and for the Parker Corporation (owner of this hotel) and get yourself some REAL hospitality knowledge !!!
This GM is a truly a disgrace for the hospitality industry!
Please, don’t tell me that the PARKER is an INNOVATING PIONNEER and that THIS IS THE NEW TRENDY way to run a luxury hotel .
Look at the way the staff speaks, swears and dresses !!!
Preparing a fruit basket for Woody Allen (by the way… if I was a celebrity, I would definitely erase the Parker from my list of hotels…) ---
Several attempts and 3 to 4 people were needed to prepare a …. basic fruit basket.
Is that such a complicated task ???
We ended up with a truly “non-WOW” basket (despite what the GM said).
The food critic was… a mockery !!! Aren’t food critics supposed to make their assessment remaining anonymous – so as to discover the real thing – instead of being pampered like VIPs ?
Finally, the announcement with trumpets of this remarkable designer, Jonathan Adler… sorry but the furniture and the atmosphere of this hotel looks like cheap & kitsch student IKEA furniture.
Conclusion: The Parker Corporation should get their feet back on solid ground and look at hospitality business with more humility ---- hiring skilled professionals and not a bunch of idiots !Was this review helpful to you? Sign in to rate -
5 stars
A fun show to watch!
August 19, 2007There isn't a single hotel that I've been to that was 100% perfect on each occasion. Things happen such as human error, computer failure, and acts of God that can't be disguised or hidden from the guests. The thing that sets the Parker apart from the others is how it handles the chaos, bounces back, and pulls everything together again in such a way that the fantastic moments far outshine the disappointing ones. I think the show expresses this.
The Parker is a cool and amazing place! I've been there several times and I must say it's the only place that welcomes me back with a smile AND a hug from the concierge! The people there are warm and personable and you can actually talk to them. They aren't perfectly dressed mannequins that don't show human emotion... like some of the employees I've seen in other places. Who ever said that 5-star service had to be cold and pretentious! The Parker provides 5-star service without you having to dress up just to go talk to the concierge. The point is that you can relax there... it's laid back.
I personally enjoy the evenings and kicking back in the area just outside the lobby with a nice drink, good friends, and the smell of lavender from the garden. I've gone in the fall and in winter, but of course the rates are better in the summer I've noticed.
As for the TV show, I've seen all the episodes to date and I've enjoyed them. I've met some of the people on the show and so it's interesting to now see them on TV.
The TV show could show all the perfection, but I imagine Bravo didn't think that would make for a successful series and so why not cut all the film up into little hours of chaos. They are right to do this of course because who wants to watch a show where everything's perfect and there's no twists and turns. How boring would that be?! I love the show and can't wait to see the next one.
By the way, Nathan in room service is adorable!Was this review helpful to you? Sign in to rate
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